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Have questions or need assistance? Our team is here to help you with any inquiries you may have.
FAQ
Questions we answer most
Billing, plans and limits, in short. If your question is not here, send us a message above.
Is there a free plan, and do I need a card to try Pro?
Yes - the Free plan has no time limit and needs no card. Pro comes with a 14-day trial: checkout asks for a payment method, and nothing is charged until the trial ends.
What happens when the 14-day Pro trial ends?
The trial converts to a paid Pro subscription and your card is charged. Cancel before it ends and you pay nothing; your account moves to the Free plan.
What do I save with annual billing?
Two months. Paying yearly costs ten months of the same plan, so the discount is built into the price.
Can I cancel or downgrade at any time?
Yes. Cancel or move to the Free plan from Billing & Usage whenever you like. You keep your current plan and its limits until the end of your billing period, then move to Free.
What counts as a feed, a channel and an Auto-Publisher?
A feed is a source of content: something you write, a ready-made Smart Feed, or a site you follow. A channel is a connected destination, such as a Facebook Page, a Telegram chat or a WordPress site. An Auto-Publisher is one rule that posts one feed to one channel, so two destinations need two Auto-Publishers.
What happens when I hit a plan limit?
You keep everything you already have. Feedigy stops you adding more feeds, channels or Auto-Publishers, and points you to an upgrade or an addon.
Which plan should I start on?
Start on Free to prove one pipeline: 3 channels, 10 feeds and one Auto-Publisher. Starter covers steady posting, Pro fits many feeds across several channels, and Agency is for high volume.
What payment methods do you accept, and who stores my card?
Major credit and debit cards, Cash App Pay, Klarna, Amazon Pay and mobile wallets, all through Stripe. Stripe collects the payment details, and Feedigy never stores your full card number.
Keep posting through busy weeks
Set sources, keywords and posting hours once. Feedigy posts to your channels while you work on other things.
No card required. The Free plan has no time limit.